CLEO (Community Legal Education Ontario) will share real-world lessons from its generative AI work in access to justice. The session focuses on CLEO’s AI Narrative Assistant, which uses outputs from its Guided Pathways, built with CALI’s A2J Author, to help turn self-represented litigants’ information into clearer legal narratives. CLEO will also discuss its AI chatbot, which draws on CLEO’s trusted public legal information to support users before, during, and after Guided Pathway sessions, plus how CLEO uses law students for human-in-the-loop evaluation.

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